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UNIQUE ASPECTS OF EMPLOYMENT AGREEMENTS FOR PHYSICIANS (CON'T)

 By Smeeta Rishi

The following is an example of a combined confidential information and nonsolicitation provision:

Patient Information.  Employee acknowledges that during the course of employment, Employee shall render services to various patients of Employer and that (a) Employee shall have the opportunity to and will become personally acquainted with those patients, will establish a confidential physician-patient relationship and a personal and professional rapport with those patients; (b) various of those patients may come to regard Employee as their personal physician and will repose faith and confidence in Employee and develop loyalty towards Employee as their personal physician; and (c) Employee shall have access to and become acquainted with (i) Employer's patient list; (ii) the names, addresses and telephone numbers of Employer's past and present patients; (iii) Employer's patients' charts and files; (iv) the medical history of such patients; (v) the present and future needs and requirements of Employer's patients' professional services; (vi) the preferences, dislikes and likes of certain of Employer's patients concerning professional care; and (vii) the payment histories and medical insurance coverage of Employer's patients, all of which is hereinafter referred to as "confidential patient information."

Referral Information.  Employee acknowledges that during the course of employment, (a) Employee shall be assigned patients referred by physicians in the community; (b) Employee shall have the opportunity and will become personally acquainted with the referring physicians; (c) Employee shall have the opportunity to and will establish a confidential professional relationship and personal professional rapport with one or more of the referring physicians; (d) various of the referring physicians will come to repose faith and confidence in Employee's professional abilities; and (e) Employee shall have access to and become acquainted with (i) Employer's list of referring physicians; (ii) the names, addresses and telephone numbers of Employer's past and present referring physicians; (iii) the present and future needs and requirements of Employer's referring physicians; and (iv) the preferences, likes and dislikes of Employer's referring physicians concerning professional services provided by Employer, all of which is hereinafter referred to as "confidential referral information."

Administrative Information.  Employee acknowledges that during the course of employment, Employee shall become familiar with Employers business plans, marketing strategies, financial information, third party payor contracts, protocols, pricing information, and other similar and various forms and documents which Employer has developed for use in the conduct of its medical practice and management of its offices, all of which are hereinafter referred to as the "confidential administrative information."

Confidential Information.  The confidential patient information, confidential referral information and confidential administrative information are hereinafter sometimes referred to collectively as the "Confidential Information." Employee acknowledges that (i) Employer's patient and referral patronage exists as a result of recognition of Employer's name and reputation in the community as competent medical practitioners; (ii) such name recognition and reputation developed after years of Employer's and its shareholders' efforts; (iii) the creation of the patient and referral patronage and the confidential administrative information required Employer to invest substantial time, money and effort over a period of years; (iv) that all of the Confidential Information is owned by Employer and regularly used in the operation of its business; and (v) that the Confidential Information is a valuable asset and comprises a substantial portion of Employer's goodwill.

Employee further acknowledges that the Confidential Information is not readily accessible to other health care providers, that it would be difficult, if not impossible, for any person outside of Employer's organization to identify Employer's patients or referring physicians or to replicate its confidential administrative information without access to such information; that Employer's patients and referring physicians do not ordinarily patronize more than one service provider for the professional services rendered by Employer; and Employer enjoys an established relationship with its patients and referring physicians which normally continues uninterrupted.

Based on the foregoing Section, Employee acknowledges and hereby agrees that the Confidential Information constitutes confidential business information and a trade secret of Employer and agrees that Employee shall not disclose any of the Confidential Information, directly or indirectly, or use it in any way during the term of this Agreement, except as may be required in the course of performing Employee's obligations hereunder, or at any other time thereafter.  Employee further agrees to refrain from soliciting or attempting to solicit, whether for Employee's own account or on behalf of any other person or entity, any patient or referring physician whose name appears among the Confidential Information for the provision of services which are the same or similar to the professional services rendered by Employer.

The parties agree that damages are an inadequate remedy for, and Employer would be irreparably damaged by, any breach of this Section.  Accordingly, the parties agree that Employer shall be entitled to equitable relief in the form of a preliminary or permanent injunction upon any breach of the provisions of this Section.  The remedy provided for in this paragraph is not intended to be exclusive and shall be in addition to all of the remedies available under law or in equity.

VII. Dispute Resolution

Arbitration has become the preferred way to resolve disputes between employers and employees.  Arbitration is contractual; accordingly, the contract must contain an arbitration provision in order to require the parties to arbitrate rather than try issues in a court of law.  Arbitration has gained favor for several reasons including conclusion of the matter in a much smaller time frame and, in most cases, less expensively, that adjudicating the dispute in the court system.  From an employer’s perspective, another major advantage for choosing arbitration to resolve an employment dispute is the elimination of the uncertainty of a jury trial. 

An arbitration provision should specify each of the following:

a.         The service that will conduct the arbitration.  Many commercial services are available.  The American Arbitration Association has a specific set of rules for adjudicating employment matters.  The American Health Lawyers Association also as an arbitration service.

b.        Allocation of the costs of arbitration.  Employment agreements favoring employers generally do not provide for the prevailing party being entitled to reimbursement of its costs and attorney fees.  Employment agreements favoring employees do generally contain such a provision as it is generally more likely that the employee will bring an action.  The California Supreme Court recently held that pre-dispute arbitration agreements may be enforceable if (1) they contain no limitations on damages recoveries; (2) they allow for adequate discovery; (3) the arbitrator issues a written decision, which then is subject to limited judicial review; (4) the employee is not required to pay for the arbitration costs; and (5) the arbitration obligation is mutual. Courts have held that the employer must pay the forum costs of arbitration.  As a result of this case, consideration should be given to the arbitration provision requiring an employer to pay for the forum costs of the arbitration with the respective parties paying all other costs they incur relating to the arbitration.  This is particularly true for employment agreements governed under the laws of the State of California.

c.        The arbitration provision should cover all claims arising under federal and state law as well as contractual claims.  For example, the provision should specifically include claims arising under Title VII, the Americans with Disabilities Act, the Age Discrimination In Employment Act and their state counterparts.  The arbitration provision should recognize that claims arising under certain statues may provide for the employee to recover attorney fees if he or she prevails.

The following is an example of an arbitration provision:

Subject to the parties’ right to apply for injunctive relief as set forth above in Section [__], any controversy or claim arising out of or related to, the employment relationship between the parties as well as this Agreement, or the breach thereof, shall be settled and decided by one arbitrator pursuant to arbitration conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("Rules"), as then in effect, unless the parties hereto mutually agree otherwise in writing.   Any such arbitration shall be held and conducted in [______], in accordance with the provisions set forth in said Rules.  The award rendered by the arbitrator shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof.  The demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen.  In no event shall the demand for arbitration be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by the applicable statute of limitations. 

Employee understands that this arbitration agreement covers any claims that Employee might bring under Title VII, the Americans with Disabilities Act, the Age Discrimination In Employment Act, and the [California Fair Employment and Housing Act].  However, claims under applicable workers’ compensation laws or the National Labor Relations Act shall not be subject to arbitration.

If any party prevails on a statutory claim which affords the prevailing party attorneys’ fees, then the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party.

 

Employee understands and agrees that this arbitration agreement contains a full and complete statement of any agreements and understandings regarding resolution of disputes between Employer and Employee, and supersedes all previous agreements, whether written or oral, express or implied, relating to the resolution of disputes between Employer and Employee.  Employee further understands that this arbitration agreement cannot be modified except in a written document signed by both the Employee and the an authorized officer of Employer and authorized by the Board.

 

 

Employee understands and agrees that this agreement to arbitrate constitutes a waiver of Employee’s right to a trial by jury of any matters subject to arbitration under this Agreement.

VIII.   Amendment to Agreement

Employment agreements generally state that they may be amended only with the consent of both parties.  If the employer has more than a few employees in the same class and particularly in the shareholder class, the amendment provision should also state that the employer has the right to unilaterally amend the employment agreement with a super-majority vote of the shareholders (such as 75% of the shareholders), provided that (i) the amendment is equally applicable to all employees of the same class, (ii) it does not affect rights which may have already accrued and (iii) the employer provides written notice to the shareholder of the amendment.  Without such a provision, the employer would need to have unanimous approval to modify the employment agreements of the same class of employees.  As the health care industry changes, the need for flexibility becomes more critical.

IX.  Medical Records

The employment agreement should clearly state that the medical records relating to patients seen by the employee during the scope of employment shall remain in the custody and control of the employer upon the employee’s termination of employment.  The provision should further state that the employee shall not be entitled to copy or keep any portions of the records upon or after the termination of employment. This provision may further state that the employer will grant the employee access to a particular medical records if the patient brings a malpractice action against the employee.  Most state laws relating to medical records require the employer to provide a copy of the record to another physician, including the departed employee, if a patient requests so in writing.  Employers should be advised of their obligations to provide such records upon receipt of a patient request, notwithstanding anything to the contrary set forth in the employment agreement. 

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