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COLONIAL LIFE DISCOVERY NOT APPLICABLE TO PSYCHIATRIC DISABILITY BAD FAITH ACTION

In Pollock v. Superior Court (2001) 01 CDOS 9554, the Second Appellate District held that a plaintiff in a bad faith action over the failure to provide psychiatric disability benefits could not discover the names and address of other past claimants under the Colonial Life case who also had psychiatric disability benefits denied by the insurer. The court held that a protective order and use of a form letter approved by the insurer soliciting communications from past claimants with the plaintiff was insufficient to protect the past claimants’ right to confidentiality under the psychotherapist-patient privilege.

This case is limited to bad faith cases involving disability policies and psychiatric benefits because of the particularly sensitive right to privacy concerning mental health records. Even providing plaintiff with the names and addresses of prior claimants would reveal the identities of those seeking mental health services.

However, the court specifically did not hold that a letter to past claimants from the insurer advising that the past claimants could contact plaintiff on their own and specifically advising that the plaintiff is unaware of their identities, would also be impermissible. Thus, the court has provided claimants with a possible manner by which a form of “Colonial Life” discovery can be permitted in bad faith psychiatric disability benefit cases

 

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